This installment of life's little triumphs is pretty overdue at this point. I've been meaning to blog about it, but this particular little triumph came at a time when I was trying to orchestrate a series of larger triumphs (spring semester final exams, then the GRE, then the start of a challenging summer session), and I've been distracted. But I think most of us need all the triumphs we can get, so better to write about this late rather than never!
It all started last fall when my old food processor finally bit the dust. It served its purpose for many years, but was never entirely satisfactory, so I decided to upgrade. I researched Consumer Reports and settled on a Cuisinart model. I was very happy when I first used it as it was clear that it was a marked improvement over my old food processor. BUT! Not long after my new food processor arrived, Cuisinart announced a recall of millions of its food processor blades. At that point, I wasn't too concerned because they made it easy to request a replacement blade online. I requested a replacement blade in December. Cuisinart didn't provide a time frame for the new blade to arrive, but I decided it might take as long as several weeks since it was right before Christmas.
What I considered to be a reasonable period of time came and went. I called the recall number in February. The employee who answered (and who sounded utterly defeated on the phone) told me that they hadn't forgotten about me and that my blade would ship in March. I decided I could live with that.
March came and went, and my blade didn't arrive. I emailed Cuisinart in early April. They sent me a response saying that (a) estimated delivery was "after April," and (b) I could still use all the attachments that came with my food processor except for the recalled blade.
This was not terribly encouraging news to me. In my mind, "after April" can mean anything from "the blade will arrive in May" to "your as of yet unborn great grandchildren will receive the blade sometime after you're gone." Also, the ability to use the other food processor attachments is useful only part of the time. I would no more grate chickpeas for hummus than I would puree potatoes for latkes.
This story ends happily, however, as my replacement blade actually arrived before May, if only by a few days! Thus, this mildly annoying saga in my life came to an end, I was able to use my new food processor blade in time for pesto season, and now maybe I can give hope to anyone else waiting for a replacement Cuisinart blade.
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